StrimoIPTV: manage and renew your subscription

This site has no customer portal: everything about your subscription goes through our team on WhatsApp, 24/7. If you can, message us from the number you ordered with.

Renewal and upgrades: each plan is paid once for its term (1, 3, 6, 12 or 24 months, for 1 to 5 devices) and doesn't renew automatically: renewing is a new order. Upgrades (more devices or a longer term, arranged with the team) work the same way: message us on WhatsApp with the email you used for your order.

Lost login or forgotten password: your server URL, username and password (Xtream Codes), plus an M3U link were sent by email after payment; check your spam folder. Can't find them, or the service stopped working? Message us on WhatsApp with your username (never your password): the team helps you get back in.

Refunds: you can ask for one within 24 hours of your first purchase if you have a technical issue our support team can't resolve. Contact the team on WhatsApp first so they can try to fix it, and name your order and the reason. Renewals, your own internet connection and device compatibility aren't covered; approved refunds are processed in 3–5 business days, then 5–10 more business days for your bank. See our refund policy.

Setting up a new device: Use the same login on your devices; the plan sets how many can watch at the same time. Our IPTV setup guide names a player for each device.

Sharing: StrimoIPTV's terms don't allow sharing your login or reselling the service, and the service is for people 18 or older.