StrimoIPTV: frequently asked questions about IPTV

StrimoIPTV, also written Strimo IPTV, is an IPTV service: 19,000+ live channels from 60+ countries, available in the USA, Canada and the UK and beyond, plus on-demand shows and films, in HD and 4K (4K on supported channels, with a 4K-capable device and screen). You watch in a third-party player app on your Fire TV Stick, Smart TV, phone, tablet or streaming box, with no cable box, satellite dish or installation appointment.

IPTV is TV delivered over your internet connection instead of cable, satellite or an antenna. The ITU, the United Nations agency for telecommunications, defines it as "multimedia services such as television/video/audio/text/graphics/data delivered over IP-based networks". A player app shows the channel list and the on-demand library but provides no content by itself: you add your StrimoIPTV login and the list loads.

Source: ITU (International Telecommunication Union), “IPTV-JCA Terms of Reference”

Prices depend on the length (1, 3, 6, 12 or 24 months) and the number of devices (1 to 5): $13.99 (1 month) to $169.99 (24 months) for 1 device, $24.99 (1 month) to $219.99 (24 months) for 2 devices, $34.99 (1 month) to $249.99 (24 months) for 3 devices, $39.99 (1 month) to $274.99 (24 months) for 4 devices and $44.99 (1 month) to $299.99 (24 months) for 5 devices. Prices are in US dollars, paid once for the whole term, with no hidden fees and no contract.

Only the length and the number of devices. Every plan includes the same 19,000+ live channels, the on-demand library, the TV guide (EPG) and HD and 4K where the channel supports it. Longer plans cost less per month: 24 months on 1 device is $169.99, about $7.08 a month, against $13.99 on the 1 month plan (49% less).

19,000+ live channels on every plan (live sports, movies, series, news, entertainment and international channels), from 60+ countries. The channel groups are USA, Latino, Arabic, Canada, Ex-Yu, India, Africa, United Kingdom, Scandinavia, USA without PPV, Germany, Albania, China, Poland, France, Caribbean, Italy, Australia, Spain, Portugal, Romania, Turkey, Indonesia and Russia. This site doesn't list channel names: if a specific channel matters to you, ask on WhatsApp before you order.

Yes: live sports and events are part of every plan, including soccer, basketball, American football, MMA and boxing, motorsport, cricket and tennis. This site names no league or event: if a specific one matters to you, ask the team on WhatsApp before you order, or check it during the 24-hour free trial.

No: no hidden fees and no contract. Every StrimoIPTV plan is a single payment for a fixed term, with no auto-renewal. The team confirms the plan, the number of devices and the total before you pay. Some third-party player apps charge their own licence, paid to the app developer, not to StrimoIPTV.

The best IPTV service for you is the one that runs well on your own device and connection, with terms you understand. With StrimoIPTV you can check that yourself: the plans and prices are published (from $13.99 to $299.99), there's a 24-hour free trial, asked for on WhatsApp: no payment needed, one per household, the 1 month plan keeps the first commitment small, and the refund policy is written down. This site shows no reviews, ratings or testimonials.

Yes: a 24-hour free trial, asked for on WhatsApp: no payment needed, one per household. The team sends you a trial playlist on WhatsApp. The $13.99 1 month plan is a paid plan, not a trial.

Message the team on WhatsApp with your device and the player app you use, if you already have one. The team sends your trial playlist on WhatsApp; no payment needed. It's one per household.

The channels you actually watch, at the times you usually watch them, on the device and connection you'll really use, plus the TV guide and a few on-demand titles. 24 hours is enough to try a full evening of viewing.

Nothing is charged: the trial simply stops, and there's nothing to cancel. If it suits you, order a plan on WhatsApp: 1, 3, 6, 12 or 24 months, for 1 to 5 devices, from $13.99 for 1 month on 1 device, paid once with no auto-renewal.

Choose the number of devices and a length, then tap "Order Now" under the plan: WhatsApp opens with your order already written. Send it; the team confirms your plan and how to pay. Once payment is through, your server URL, username and password (Xtream Codes), plus an M3U link arrive by email. MAG boxes are activated with the box's MAC address and a portal URL instead.

The methods depend on your order, so StrimoIPTV doesn't list them here: you pay with the payment options available for your order, confirmed by the team before you pay. You pay once for the whole term of the plan you chose, in US dollars.

After payment you receive your server URL, username and password (Xtream Codes), plus an M3U link by email. Open your player, add them with Xtream Codes (or the M3U link if your player only takes a playlist), and the channels load. If the email doesn't arrive, check your spam or junk folder too, then write to us in the same WhatsApp chat.

Yes: more devices or a longer term, arranged with the team. Message the team on WhatsApp with the plan you want; the team confirms the total before you pay.

Amazon Fire TV Stick, Fire TV and Fire TV Cube, Android phones, tablets, TV boxes and Nvidia Shield, Apple TV, iPhone and iPad, Samsung and LG Smart TVs, Hisense VIDAA Smart TVs, Formuler boxes, MAG boxes and Chromecast. For a device that isn't on this list, ask the team on WhatsApp before ordering. Formats include Xtream Codes, M3U, MAG portal and Enigma2. You don't need a Smart TV: a streaming stick such as the Amazon Fire TV Stick makes a regular TV work.

StrimoIPTV has no app of its own; it works with standard third-party players. On Fire TV Stick and Android: XCIPTV or IBO Player Pro. On iPhone, iPad and Apple TV: UHF, IBO Player or IPTV Smarters Pro. On Samsung and LG Smart TVs: IBO Player or IPTV Smarters. On Formuler boxes: MyTVOnline, pre-installed. On Hisense VIDAA: Hot Player. MAG boxes need no app, only a portal URL. Some players charge their own licence.

Install a compatible player, then add the details from your email, typed exactly as sent (they're case-sensitive, and the server URL starts with http:// or https://). The setup guide has the steps for each device, and the team helps on WhatsApp if you get stuck. The first load of the TV guide can take a while.

Search the Fire TV app store for XCIPTV or IBO Player Pro. If it isn't there, install Downloader, turn on "Apps from Unknown Sources" under My Fire TV → Developer Options, and use the APK link the team sends you. Then choose the Xtream Codes login and add your StrimoIPTV details.

Yes, depending on your plan: plans cover 1 to 5 devices at the same time. 12 months for 2 devices is $134.99; 24 months for 5 devices is $299.99. Use the same login on your devices; the plan sets how many can watch at the same time.

StrimoIPTV works wherever you have an internet connection, though content and availability can vary by region. If you're unsure, ask the team on WhatsApp before you order, or check it during the 24-hour free trial.

A VPN is not required; if a VPN causes connection problems, switch it off first.

Yes: 4K on supported channels, with a 4K-capable device and screen. Other channels are in HD. Quality also depends on the app and your connection; on a TV, a wired Ethernet connection is usually steadier than Wi-Fi.

Yes: every plan includes the TV guide (EPG), with current and upcoming programs for the next 2–3 days, in players that support it. Signing in with Xtream Codes gives a better guide than the M3U link.

Usually Wi-Fi interference or a busy network. Switch to an Ethernet cable, close apps running in the background, restart your router and lower the quality to HD. If one channel still stutters, tell us on WhatsApp which one and when.

Type the details by hand rather than pasting them, with no space before or after; usernames and passwords are case-sensitive, and the server URL starts with http:// or https://. Still not working? Send us your username (never your password) on WhatsApp.

Refresh the playlist in your player's settings, restart the app, check your subscription is active, then remove and re-add your login. Trying another device or player tells you whether the app is the problem.

Refresh the EPG in your player and give the first load time, and set your device's date and time to automatic. An Xtream Codes login gives a better guide than an M3U link. On a MAG box, set an NTP server such as pool.ntp.org, then restart the portal.

Update the app and your device's software, or uninstall and reinstall it. If it still crashes, try another compatible player and send the team your device model and app version on WhatsApp.

Message the team on WhatsApp with the email you used to order and the plan you want next (1, 3, 6, 12 or 24 months, for 1 to 5 devices). A renewal is a new order: the team confirms the plan and the total before you pay.

No. Every plan is a one-time payment for a fixed term, with no auto-billing: nothing is charged unless you order again.

You can ask for a refund within 24 hours of your first purchase, for a technical issue our support team can't resolve. Not refunded: requests made more than 24 hours after purchase, problems with your own internet connection, device compatibility (the supported devices are listed), a change of mind after the 24-hour window, accounts suspended for breaking the terms and renewals (only first purchases qualify). Requests go to the team on WhatsApp with your order details and the reason. Approved refunds are processed in 3–5 business days, then your bank can take 5–10 more business days.

On WhatsApp, 24/7: trial, ordering, setup, troubleshooting, renewal and refund questions all go through the same chat.

Your username (never your password), your device model and system version, the player app and its version, a screenshot of any error, and what you've already tried. It lets the team help you faster.

Yes. Tell the team your device and the step where you're stuck: they guide you on WhatsApp, step by step.

No. StrimoIPTV streams over the internet, so there's no cable box, satellite dish or installation appointment, and a streaming stick such as the Amazon Fire TV Stick makes a regular TV work: just your device, a player app and your login.

No: StrimoIPTV's terms don't allow sharing your login, reselling or redistributing the service, or getting around your plan's device limit. Your plan's device count covers the screens you watch on. You must be 18 or older to use the service.

This site has no customer account, and its forms and buttons send nothing: they open WhatsApp with your message pre-filled, and nothing leaves until you send it yourself. Your email address is used to send your login.